Report a violation

Please make sure that your report is based on good faith and truly reflects your intention. Upon receipt of your report, we will immediately verify whether the content you report against is in violation of applicable laws/regulations, and take action if the violation is confirmed. We will make every possible effort to protect your personal information. Unless required by laws and regulations, we will not disclose your personal information to any third party without your express consent.

If you submit a report against infringement:

1. The Right Holder and their representative shall acknowledge and understand that such report involves legal considerations and the Platform will review and evaluate the reported content based on evidence in accordance with applicable laws and regulations to ensure the Right Holder's legitimate rights and interests. The review result is independent of the number of its submissions, whether it is submitted by multiple users, or multiple times.

2. A Right Holder and their representative shall not submit a report in a manner that may seriously affect the legitimate rights and interests of other users or interfere with the normal operation of the Platform, including but not limited to the use of plug-ins, add-ons, third-party software/systems, or automation programs.
The Platform will consider any report that violates the aforesaid provision invalid, and may take action against the user submitting such report, including but not limited to setting a limit on the reporting frequency, adding to the unusual report list, adjusting handling priority, or even directly rejecting their submissions or imposing restrictions or penalties.

3. In order to protect Right Holders' legitimate rights and interests and to ensure the successful submission of valid reports, the Platform shall have the right, in its reasonable discretion, to adjust the procedures to handle a report for the reasons including but not limited to the following:

(1) the user knows or should know that the reported content does not constitute infringement, or the report is submitted without evidence that establishes right ownership and infringement;

(2) the report has been rejected by the Platform for lack of evidence but is submitted again without any substantive evidence being presented;
(3) the user has submitted infringement reports multiple times with a low success rate or is suspected of misusing the reporting right;

(4) the report interferes with Tencent's procedures to handle infringement reports from other Right Holders without justified reason; or

(5) the report is considered as unreasonable or a misuse of the reporting right.
The Platform will take action against the user who submits any of the aforesaid reports, including but not limited to setting a limit on reporting frequency, adding to the unusual report list, or adjusting handling priority, which may result in the user's inability to submit reports frequently, the rejection of submissions, or the extension of review period.

4.The Platform may take longer to handle or respond to the reports if its capacity is limited or affected for special reasons, including but not limited to, network unavailability, device problems, or a surge in the number of submissions.